TERMS OF SERVICE
These terms of service apply to the use of this website at www.houseofninoh.com
Please read carefully through our terms of service before placing any orders at www.houseofninoh.com.
By accessing www.houseofninoh.com and by placing an order you agree to be bound by these terms of service.
If you do not accept these terms of service, please do not use this website.
We may modify the terms of service from time to time. However if any changes are made after you have placed an order, these changes will not affect that order unless we are required to make that change by law.

www.houseofninoh.com is operated and owned by HOUSE OF NINOH.
HOUSE OF NINOH is registered in Belgium under the company registration number BE 0657.832.818 at the following address:
Hoefijzerstraat 18
8400 Oostende
BELGIUM
email: Charlotte@houseofninoh.com
Telephone: +32473813301

We recommend that you print or save a copy of the terms and conditions on your hard drive when you have decided to place an order.


CONTENT MATERIAL

Unless otherwise stated, the copyright and other intellectual property rights in all the Material on this website are owned by HOUSE OF NINOH.
You are permitted to download and print images and products from this website for your own personal use on the basis that:
- You don't modify those images or products in any way;

- The Material may under no circumstances be used for commercial purposes;

- The Material may not be used for purposes that may be offensive to HOUSE OF NINOH or the pictured person;

DISCLAIMER

We may make changes to the Material on this website or to all prices and product information, at any time and without notice. The Material at www.houseofninoh.com may be out of date, and we make no commitment to update it.

HOUSE OF NINOH makes all the efforts to ensure this website is available 24 hours a day but we will not be liable if for any reason this website in not available at any time and for any period.
Access to this website may be suspended temporarily and without notice in the event of a system failure, maintenance or repair or any other reasons beyond our control.

YOUR REGISTRATION

To register at www.houseofninoh.com we reserve the right to only accept orders from persons aged over 18 years old.
You are held responsible for the security of your password, to keep it safe and making sure that no other person has access to it.

DELIVERIES

Please make sure the delivery address you provide is valid and accessible.
Once you submit your order it will be packed and dispatched provided:
- The delivery address has been verified
- Payment has been approved

The shipping country is chosen at checkout and all the prices, delivery times and delivery charges will be adjusted depending on which country your order will be shipped to.
HOUSE OF NINOH will make every effort to ensure your purchase gets to you quickly, safely and in the most cost effective way possible. Please note that we only sell items that we have in stock.

Shipping times for standard deliveries within BELGIUM may take 1 to 3 working days.
IF you want your order to be shipped outside the EU, please contact us at charlotte@houseofninoh.com to discuss delivery charges to any other locations.

International shipments may be subject to import duties or taxes, which are levied once a shipment reaches your country.
HOUSE OF NINOH has no control over these charges and cannot predict their cost. It is the customers responsibility to pay any additional charges for customs clearance and to clear the package from customs.
HOUSE OF NINOH is not responsible for any delays caused by destination customs clearance processes.
HOUSE OF NINOH will not pay shipping for uncollected packages and we will charge you for the cost of return shipping and administrative costs.

RETURN / CANCELLATION
You have the right to cancel your purchase for any given reason within a period of 7 calendar days after the delivery of the goods.
However, to be eligible for a return, your item must be in the same condition that you received it - unworn, in the same state and packaging - with all the HOUSE OF NINOH labels and tags intact.
To complete your return, please sen dan email to charlotte@houseofninoh.com, mentioning your order number and contact information.
Unidentified returns may not be eligible for a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then within 14 days we will give you a full refund excluding the postage costs of your order and the return postage costs to our address in Belgium.
We advise you to return the goods via recorded delivery as we do not take any responsibility for items lost in transit.
If your item is returned by the cause of production faulty HOUSE OF NINOH will refund your postage costs.

FAULTY GOODS
Goods are considered faulty if they are received damaged or where a manufacturing fault occurs within 14 days of purchase. Items that are damaged due to normal wear and tear are not considered faulty.

SALES
Sales cannot be exchanged or returned.


LATE OR MISSING REFUNDS
HOUSE OF NINOH will process all returns and exchanges as fast as possible within a period of 14 days.
Please be aware that refunds can take up to 7 working days to appear in your bank account.
If you have not received your refund yet, please contact us at charlotte@houseofninoh.com

EXCHANGES
We only replace an item if it is faulty or damaged and we can only replace it for the same product in the same size, subject to availability. If the same product is not available you are entitled to a full refund including shipping and return.

RETURNS ADDRESS
To return your product, you should post your product to:
HOUSE OF NINOH
Hoefijzerstraat 18
8400 Oostende
BELGIUM

PRIVACY POLICY
The personal information you provide to HOUSE OF NINOH will only be used in order to fulfill the undertakings HOUSE OF NINOH has and to assure you the best service. Under any circumstances will HOUSE OF NINOH let a third party see or use your personal details without your prior consent. You have the right to see your personal details and to  change, correct or delete your personal details.

APPLICABLE LAW
These Terms of Service and all disputes arising in connection with these Terms of Service or with the use of the website or with any purchase on the website shall be governed by and construed in accordance with the Belgian law.

OWNERSHIP OF RIGHTS
All rights, including copyrights at www.houseofninoh.com remain with HOUSE OF NINOH. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.